Privacy Policy

Privacy Policy NeuroGenica

At NeuroGenica (“we,” “our,” “us”), protecting your privacy and personal information is a top priority. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase our products, or interact with our services. By using our website or providing your information, you consent to the practices described in this policy.

1. Information We Collect

Personal Information:

Name, email address, phone number

Shipping and billing addresses

Payment information (processed securely via third-party providers)

Non-Personal Information:

Device type, browser type, and IP address

Website usage data, including pages visited and time spent

Cookies and other tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Communicate about your order, updates, and promotions (if you opt in)

Improve website functionality and user experience

Prevent fraud and ensure secure transactions

Comply with legal obligations

You may opt out of marketing communications at any time by following the unsubscribe link in emails or contacting our support team.

3. How We Protect Your Information

We use industry-standard security measures, including SSL encryption, secure servers, and limited access to personal data, to protect your information. While we strive to safeguard your data, no system can guarantee complete security.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data:

With service providers who help process payments, shipping, or marketing (under confidentiality agreements)

To comply with legal requirements or protect our legal rights

In the event of a business transfer, merger, or acquisition (with notice to users)

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, track site performance, and provide personalized content. You can manage cookie preferences through your browser settings; disabling cookies may affect certain website functions.

6. Your Rights

Depending on your location, you may have rights including:

Accessing the personal data we hold about you

Requesting correction or deletion of your data

Opting out of marketing communications

Requesting a copy of your data in a portable format

To exercise these rights, contact us at [Insert Contact Email].

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.

9. Children’s Privacy

NeuroGenica does not knowingly collect information from individuals under 18. If we learn we have collected such data, it will be deleted immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date. Continued use of our website constitutes acceptance of the updated policy.